do I become a new client?
Just give us a call and schedule a new client appointment. We will ask
that you contact your previous vet and have them send us records or you
can bring them to the appointment. We ask new clients to arrive about
10minutes early to register. Click here
to download our registration form so you can bring it with you.
long does the appointment last?
New client and sick appointments are scheduled for 30minutes and current
client well visits are scheduled for 20minutes.
you have parking?
We do not have our own parking lot however street parking is
available on Green and Centre Street as well as many side streets such
as St. John Street. Clients also have luck parking behind Bank of America
or Bukhara Indian restaurant if they are ok walking a few blocks. Sometimes
it can be challenging to find a street spot so we recommend allowing enough
time to search when planning your trip. Unfortunately the garage next
to us is not ours and clients are at risk for being towed if they park
is included in a physical exam?
The doctor will examine your pet’s teeth, listen to their heart,
palpate their belly to assess internal organs, examine their eyes, ears,
skin/coat, musculoskeletal system, and overall appearance.
much does an exam cost?
A wellness exam for an unneutered pet is $85. We offer a $20
discount to those pets that are spayed/neutered, so the charge would be
$65. If your pet is under 6mos old the wellness exam fee is $65. Sick
visits are $85 for the exam as they require more time than a well visit.
These charges are for the exam only. For current pricing on vaccines,
diagnostics, surgery, etc. please give us a call.
you have a cancellation policy?
We require 24hours notice for appointment cancellations and 48hours notice
for surgery cancellations. Advance notice will allow us to fill the slot
that your pet was holding. Because late cancellations do not give us adequate
time to fill the slot we do charge a fee. The late cancellation/no show
fee for an appointment is $50 and the surgery late cancellation/no show
fee is $100. Please call us to cancel any appointments.
is Pet Insurance and should I get it for my pet?
Pet insurance is a plan that you pay into monthly and the company will
reimburse you for care if you pet is sick or injured. There are many pet
insurance companies out there and their plans/policies vary widely so
it is important to research this thoroughly. Clients pay for services
directly to us and then send in claim forms to their insurance company.
We do not have any affiliation with any particular company, but have heard
good things from clients about Trupanion Pet Insurance (www.trupanion.com).
They offer a free one-month trial.
should I Spay/Neuter my pet?
There are many benefits to spaying/neutering your pet. For females the
possibility of uterine and ovarian cancer is eliminated and spaying drastically
reduces the risk for mammary cancer. It also prevents a severe, often
life threatening, uterine infection called pyometra. For males, neutering
eliminates the possibility of testicular cancer and drastically reduces
the risk of certain prostate diseases.
If the health benefits don’t sway you think of the unwanted behaviors
it can curb, such as marking, aggression, and straying from home.
Fixing your pet is the responsible thing to do. Over eight million dogs
and cats are euthanized annually in U.S. shelters. Even if you have every
intention of finding good homes for your puppies or kittens you can never
be sure that they won’t wind up in a shelter at some point in their
lives. There are more than enough pets available for adoption at local
shelters and breed rescues. Rather than giving a baby to a friend, fix
your pet and have them adopt a pet from one of these organizations.
It is cheaper to have a fixed pet: dog licenses cost less, we offer a
$20 discount on exams for fixed pets, and if you fix your pet here when
they are under 6months old we offer 20% off the cost of the procedure!
Pet has fleas, what do I do?
The first step is to get your pet on monthly flea prevention such as Frontline,
Advantage, Revolution, or K9 Advantix. Flea collars do not provide adequate
Make sure to get your flea product from a reputable source such as a vet’s
office, a pet store that offers a money back guarantee, or VIPPS accredited
online pharmacies. Counterfeit product is frequently sold online and may
not provide the same protection.
You should continue to use flea prevention on your pet every month for
at least 6 months to ensure that you kill every life cycle of the flea.
After treating your pet for fleas you will need to treat your home.
Wash any linens and bedding in your home. Vacuum and sweep all surfaces
and dispose of vacuum bags immediately. Do this weekly for at least one
You may also want to use a premise spray (available here and many pet
stores) around the baseboards and floors of your home. It is best to do
this one room at a time to avoid the fumes associated with spraying. Let
the area sit for at least 20minutes (until the product has dried) before
entering the room again.
Find out more about fleas and treating them by visiting these websites:
does my indoor cat need to be seen by a vet every year?
Massachusetts State law requires that all cats be kept current with their
A yearly physical exam can help detect issues you may not have noticed,
such as dental or heart disease. Catching issues early goes a long way
in maintaining the health of your pet and can help keep costs down in
the long run.
Wellness visits help provide a baseline of health. If your pet does get
sick we will know what their normal weight, temperature, heart rate, etc
are and it can help in making a diagnosis.
you offer any discounts?
We offer $20 off physical exams for fixed pets.
If you adopt a pet from a shelter or a rescue that is a registered 501c3
and bring the pet in for a well visit within a month of adoption the exam
is FREE! Please note that in order to receive the discount you must bring
the paperwork verifying your pet was adopted from a legitimate non-profit
Pets fixed under 6months old benefit from 20% off the cost of the procedure.
We accept SNAP (Spay Neuter Assistance Program) certificates. These are
issued through the MSPCA to give you a discount on getting your pet fixed.
We do require a pre-operative exam but the certificate entitles you to
½ off the spay/neuter procedure. Visit the SNAP link on our links
page for more info.
if I have an emergency after hours?
Angell Animal Medical Center is right up the street at 350 South Huntington
Ave. If your pet is having an emergency after hours or if we are unable
to accommodate you during business hours due to time constraints, the
emergency room at AAMC is open 24 hours a day 7days a week. If you list
us as your primary vet they will send us a report about your visit.
are those super cute cats in the window?
That would be Viggo and Mortensen (Morty). They were both originally found
as stray orphan kittens, separately, and surrendered to the MSPCA. We
were going to adopt them out from here but decided to keep them. They
live here full time and love it. Viggo, the tiger kitty, will often greet
clients as they walk in whereas Morty tends to linger in the back more.
Stop by any time to say hi to them. They love visitors! Also check out
facebook page, the boys have a fan
page of their own.